Is your existing ABBYY FlexiCapture solution no longer delivering what you expected?

ABBYY FlexiCapture Recovery & Improvement

You may already have ABBYY FlexiCapture in production, but the system takes too much attention, sends too many documents to verification, or simply does not perform as efficiently as it once did.

Perhaps the original implementation partner is no longer available. Maybe the internal expert who understood the system has moved on. Or your team simply does not want to spend time maintaining and tuning a specialized document capture platform.

In many cases, the solution does not need to be replaced. It needs to be reviewed, corrected, and improved.

Where problems usually show up

You may be dealing with issues such as:

  • too many documents requiring manual verification
  • poor recognition accuracy on key fields
  • document definitions that no longer match current layouts/forms
  • inefficient classification or data extraction logic
  • unnecessary manual correction/review
  • recurring processing errors
  • slower processing than expected
  • workflows that have changed since the original implementation
  • limited internal FlexiCapture expertise
  • the original solution supplier or developer who is no longer available

These problems tend to build up over time. The result is usually the same: more manual work, lower confidence in automation, and a system that costs more to operate than it should.

We improve the FlexiCapture solution you already have

We focus on existing ABBYY FlexiCapture environments that have already been implemented and handed over. Our work may include:

  • reviewing the current configuration
  • tuning document definitions
  • improving recognition and extraction accuracy
  • reducing unnecessary verification
  • reviewing classification logic
  • correcting workflow rules
  • troubleshooting recurring processing issues
  • improving processing stability and efficiency
  • identifying quick wins before larger changes are considered

The goal is practical improvement, not rebuilding the entire system unless that is actually necessary.

Experience with real ABBYY FlexiCapture projects

We have delivered and worked on numerous ABBYY FlexiCapture solutions in production environments. Our experience is supported by ABBYY University certifications, but more importantly, by hands-on work with document capture systems that have to perform reliably in day-to-day business operations. That means we look at your FlexiCapture system from an operational point of view: where manual work is being created, where recognition fails, where users lose time, and where targeted tuning can make a measurable difference.

A short review can already show results

The process starts with a consultation. You show us what is not working well, where users spend too much time, and which parts of the system cause the most frustration. We review the current setup, define the areas that are worth improving, and prepare a commercial proposal. Once the scope is agreed and the project is contracted, we carry out the improvement work. Our services are billed based on the required consulting and development days.

In many cases, 2–5 professional service days are already enough to achieve visible and measurable improvement.

That may mean fewer verification tasks, better recognition accuracy, fewer recurring errors, or a smoother document processing workflow.

Remote ABBYY FlexiCapture improvement

Distance is usually not a problem. Most ABBYY FlexiCapture recovery, tuning, and improvement work can be carried out remotely, provided secure access to the environment, configuration, logs, and representative document samples is available.

Another option is to export the Flexicapture project and import the so-called Flexilayouts and test documents. We can run and test these on our own Flexicapture server during the improvement process. Of course, in the case of confidential materials, we issue a non-disclosure agreement to ensure the secure and reliable handling of the imported documents.

This allows us to work with existing FlexiCapture installations across different locations without requiring on-site presence.

Keep what works. Improve what does not.

If your ABBYY FlexiCapture solution is already in place but no longer performs as well as it should, replacement is not always the right first step. A focused recovery and improvement engagement can often restore performance quickly and extend the useful life of your existing investment.

Already running ABBYY FlexiCapture-based intelligent document processing solution? We can make it work better.