Tell us what improvements you expect from your Flexicapture-based solution! Your first name* Last name* Your business email*Please use your company email address so we can properly identify and respond to business inquiries. Free personal email addresses may not be accepted. Your company name* Country (where company operates)*AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCentral African RepublicChadChileChinaColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCosta RicaCôte d’IvoireCroatiaCubaCyprusCzechiaDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorth KoreaNorth MacedoniaNorwayOmanPakistanPalauPalestinePanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSão Tomé and PríncipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSwedenSwitzerlandSyriaTajikistanTanzaniaThailandTimor-LesteTogoTongaTrinidad and TobagoTunisiaTürkiyeTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabwe About your systemABBYY FlexiCaptureABBYY FlexiCapture for InvoicesBothNot sure Approximately how many pages do you process each year?Fewer than 25K25K – 50K50K – 100K100K – 250K250K – 500K500K – 1 millionMore than 1 million Approximately how many document types or FlexiLayouts are in use?1-56-2021-50More than 50Not sure What problems have been found with Flexicapture?Too many recognition (OCR) errorsToo much manual verificationDocuments are classified or separated incorrectlySome fields are missing or captured incorrectlyOften fails to find the required data fields, or finds them only with difficultyThe identification of the data zones is uncertain; the data found are inadequateThe layouts of incoming documents have changed, but Flaxilayout has not been updated accordinglyWe are having a problem with the native client (Scanning Station, Data Verification Station, Verification Station)Batches get stuck or processing stopsProcessing is too slowImport or export does not work reliablyERP or other system integration problemsLicense or login problemsThe system is unstable or no longer workingWe want to improve the setup before it becomes a serious problemThe reporting isn’t working; it’s unsatisfactory and incompleteRegular maintenance, performance improvements, and ongoing repairs have not been addressed If you process invoices, where do you see the most difficulty? (Skip this question if it does not apply.)Vendor identificationInvoice number, dates, totals, tax, or currencyPurchase-order matchingLine-item extractionDuplicate invoice detectionCredit notesMultipage invoice separationReading and processing international and foreign incoming invoicesToo many invoices require manual correctionTraining by the data verification operator is not working Are there any other issues with Flexicapture?What happens, how often does it happen, and what would you like to improve? Can your IT team access the Project Setup Station and the current Flexicapture project?*YesPartiallyNoneNot sure Are the necessary administrator accounts and passwords available?*YesSome may be missingNoNot surePlease do not enter passwords, license keys, or other confidential information here. We only need to know whether access can be arranged. How soon would you like help?*Within a few daysWithin 1–2 weeksWithin the next 30–60 daysWe are exploring our options Anything else we should know? Privacy*I have read the Privacy Policy and understand that Active Record Software Systems, Ltd. will process the information I submit in order to evaluate and respond to my inquiry. Submit
